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At Anasia, we offer more than a job. We provide a long-term career and a chance to make a real difference. Whether it is in Sales, Customers Service, Accounting, Marketing, Logistics, HR, Admin or IT, we offer you an opportunity to grow the business and achieve personal success.

ANASIA is a firm where you will be expected to work hard, challenge yourself every day and provide our clients with service that is unmatched in its dedication to their needs. You will also receive the best training in the industry, have an opportunity where client responsibility and contact will come to you early in your career, and experience the thrill of delivering difficult work that is done well. We can achieve these standards because we demand excellence while recognizing that our employees are most effective when they enjoy a reasonable quality of life as well.

It takes work to find the right balance, and everyone does it differently, but at ANASIA we value the importance of all aspects of our employees’ lives. That is why our highly accomplished professionals choose ANASIA over many other opportunities for employment – and stay to make their careers here.

Job Details

Service Enginner4/30/2026

Job Type: Full Time

Location: Cairo, Egypt  Category: PA

Qualifications:

  • Bachelor’s degree in Electrical or Mechanical Engineering.
  • 2–3 years of experience in servicing industrial process automation equipment.
  • Strong listening and problem-solving skills to understand and address customer issues effectively.
  • Excellent written and verbal communication skills for technical reporting and customer interaction.
  • Ability to work independently under pressure and manage multiple service assignments efficiently.
  • Team-oriented mindset with a collaborative approach to problem-solving and service delivery.

    • Responsibilities:

  • 1. Customer Satisfaction & Service Delivery
  • • Possess in-depth technical knowledge relevant to the assigned work segment.
  • • Serve existing customers by analyzing work orders, planning weekly travel schedules, investigating complaints, conducting tests, and resolving technical issues.
  • • Maintain strong relationships with customers by addressing complaints and identifying effective solutions.
  • • Document service and installation actions by completing forms, reports, logs, and records using Salesforce (SFDC).
  • • Maintain customer confidence by safeguarding service information and ensuring confidentiality.
  • 2. Developing Technical Capabilities
  • • Continuously update technical knowledge by participating in service training sessions conducted by company principals.
  • • Communicate effectively with principals to resolve complex service cases and enhance technical expertise.
  • 3. Achieving Service Sales Targets
  • • Collaborate with the sales team to identify service opportunities and provide technical guidance for offering optimal instruments in specialized applications.
  • • Support sales activities by highlighting service opportunities and assisting in upselling maintenance solutions where applicable.
    • Apply Now