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At Anasia, we offer more than a job. We provide a long-term career and a chance to make a real difference. Whether it is in Sales, Customers Service, Accounting, Marketing, Logistics, HR, Admin or IT, we offer you an opportunity to grow the business and achieve personal success.

ANASIA is a firm where you will be expected to work hard, challenge yourself every day and provide our clients with service that is unmatched in its dedication to their needs. You will also receive the best training in the industry, have an opportunity where client responsibility and contact will come to you early in your career, and experience the thrill of delivering difficult work that is done well. We can achieve these standards because we demand excellence while recognizing that our employees are most effective when they enjoy a reasonable quality of life as well.

It takes work to find the right balance, and everyone does it differently, but at ANASIA we value the importance of all aspects of our employees’ lives. That is why our highly accomplished professionals choose ANASIA over many other opportunities for employment – and stay to make their careers here.

Job Details

Internal Service Engineer4/30/2026

Job Type: Full Time

Location: Cairo, Egypt  Category: Engineering

Qualifications:

  • Bachelor's degree in Engineering field (Preferred Mechanical /Electrical majors)
  • 3 to 5 years of work experience preferably in the Same field
  • Proficiency in MS Office applications, CRM and PowerBI.
  • Exceptional verbal communication and presentation skills.
  • Excellent listening skills.
  • Strong written communication skills.
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • Ability to occasionally travel and attend internal sales training.
  • Ability to work individually and as part of a team.
  • High level of integrity and work ethic.

    • Responsibilities:

  • 1) Quotation Process:
  • a. Take inquiries from customers and Qualify customer requests for quotations to ensure that a quote will meet the customers’ application and operational needs.
  • b. Follow up on quotations and if there are any clarifications requested by the customer either technical or commercial.
  • c. Negotiate Service orders within authority limits.
  • d. Ensure the accuracy of Service orders before processing.
  • e. Communicate any unforeseen delays or problems to clients.
  • f. Collect /issue OIMs from the IS service Engineers team by the end of each month to submit to finance.
  • g. issues service interventions, spare parts, and service quotations if required.
  • 2) Customer Interaction and Support:
  • a. Be the mediator between sales and service teams in terms of installation and repair scheduling.
  • b. Respond to customer inquiries and provide technical advice and solutions.
  • c. Make sure to service calls and provide proper scheduling for clients.
  • d. Attend customer meetings if required.
  • 3) CRM and Compliance Management:
  • a. Maintain accurate records in the CRM system.
  • b. Ensure compliance with local and international Trade Compliance and Quality Management procedures.
  • 4) Professional Development:
  • a. Attend online and abroad training sessions to enhance product and process knowledge.
  • b. Support industry managers in developing pricing and commercial strategies.
  • c. Ensure Service activities align with departmental KPIs.
  • d. Perform other duties as reasonably required.
    • Apply Now